Job Description

Scale Operator

P.J. Keating Company, a CRH company, is a leading manufacturer of aggregate and HMA products and paving and construction in Massachusetts and Rhode Island. We operate aggregate and Hot Mix Asphalt (HMA) production facilities in Acushnet, Dracut, and Lunenburg, Massachusetts as well as Cranston, Rhode Island. Our modern facilities, veteran paving crews, experienced construction management team and large investment in plants and equipment make us one of the largest and most efficient producers in the state of Massachusetts as well as one of only two RIDOT approved stone suppliers in the state of Rhode Island. Are you looking for opportunities and benefits of a large corporation with a small company feel? Then P.J. Keating Company and CRH is the company for you! If you're up for a rewarding challenge, we invite you to take the first step and apply today!

Position Overview

This position will be responsible for providing excellent customer service, safely and efficiently to current and potential customers. Essential duties and responsibilities include:

• Compliance with company safety standards and policies
• Providing pricing and delivery information
• Taking ownership of and effectively managing and resolving customer issues
• Maintaining effective relationships with current customers that lead to increased sales and revenue
• Processing sales requests directly from customers and/or outside sales
• Coordinating delivery/pick-up of customer orders, tracking and resolving customer inquiries with expediency
• Weighing trucks, producing accurate transactions on a timely basis of construction materials according to DOT regulations, state laws and company policy
• Processing customer telephone orders and scheduling deliveries for construction materials
• Taking telephone calls from existing and potential customers and ensuring that customer orders are dispatched in a timely and professional manner
• Directing hired trucks daily activities from Transportation Manager's schedules
• Ensuring daily sales information, and any additional information that is required, be completed accurately and timely, proper records kept and pertinent copies are passed on to the appropriate parties
• Balancing daily cash sales and submitting to accounting
• Displaying a courteous and professional attitude when dealing with co-workers and the public
• Monitoring and tracking trucks from the start of the order until it has finished and continually making sound decisions that will maintain service levels

Education and/or Experience

High School Diploma or Equivalent

Knowledge / Skill Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Proficient computer skills and knowledge of applications
• Ability to do basic math
• Ability to work independently with attention to detail
• Ability to follow direction and work effectively in a team environment
• Ability to respond to stressful situations and customers in a professional, courteous manner
• Ability to provide directions to project locations
• Excellent organizational skills
• Ability to work various times during day, night or weekend hours across all P.J. Keating Scale Houses

Other Requirements

Abiding by established Guiding Principles: Integrity, Communication, Recognition, Action and Results Oriented, Positive Attitude, Work Ethic, Growth and Development, and Commitment. Ensuring that the workplace is kept in a neat, clean, and safe condition. Displaying professional and respectful attitude to co-workers, supervisors, and the general public. Must be willing to travel to other PJ Keating locations when required. Strict adherence to safety requirements and procedures as outlined in the Environmental, Health, & Safety Manual. Must have a valid driver's license. Personal Protective Equipment Employees are required to wear personal protective equipment in designated operations and construction areas as outlined by OSHA, MSHA, and state agencies.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is required to sit, walk and stand for periods of time. The employee is required to use a computer for extended periods of time. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust to focus. While performing the duties of this job, the employee occasionally works near moving mechanical parts and in outside weather conditions and is occasionally exposed to wet and/or humid conditions.

What CRH Offers You

This position pays an hourly range of $29-33 an hour. Comprehensive medical, dental and disability benefits programs. Group retirement savings program. Health and wellness programs. An inclusive culture that values opportunity for growth, development, and internal promotion.

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

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