Product Owner Job at Talent Groups, Irving, TX

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  • Talent Groups
  • Irving, TX

Job Description

  • Product Owner – Customer Portal
  • Location: Irving, TX 75038 (Onsite/Monday - Ffriday)
  • 6-month Contract to Hire as a W2 employee of Talent Groups.
  • Overview

    We are seeking an energetic and detail-oriented Product Owner to support our client in Irving, TX. This role will be responsible for translating user demand into a clear product vision and strategy for features within a Customer Portal platform .

    You’ll act as the bridge between business stakeholders, field teams, and engineering—ensuring that customer needs are translated into actionable priorities and delivered effectively. This is a highly collaborative role with strong visibility across IT leadership, scrum teams, and end users.

    Key Responsibilities

    • Own and evolve the product vision for the Customer Portal, aligning business goals with user needs
    • Translate stakeholder demand into a well-defined, prioritized product backlog
    • Write clear user stories with acceptance criteria, documentation, and mockups as needed
    • Lead and actively participate in Agile ceremonies (sprint planning, backlog refinement, reviews, retrospectives)
    • Partner closely with engineering teams to guide UX and workflow decisions, balancing usability and technical feasibility
    • Plan and coordinate User Acceptance Testing (UAT) and support release validation activities
    • Act as a key point of contact for super users—triaging issues, gathering feedback, and driving enhancements
    • Collaborate across IT teams (scrum teams, infrastructure, training, etc.) to manage dependencies and ensure successful delivery
    • Continuously improve processes, backlog quality, and delivery outcomes
    • Develop and maintain product roadmaps aligned to short- and long-term strategy
    • Incorporate feedback from customers, leadership, and stakeholders into product direction
    • Drive product adoption through communication, training, and rollout support
    • Define and track KPIs to measure performance, engagement, and adoption
    • Support release planning, including feature readiness and go-live coordination
    • Monitor delivery progress and proactively escalate risks or issues

    Required Qualifications

    • Bachelor’s degree (or equivalent practical experience)
    • 5+ years of experience as a Product Owner or similar product-focused role
    • Experience delivering customer-facing digital products (eCommerce platforms, portals, or web applications) end-to-end
    • Strong experience working in Agile environments (Scrum, Kanban)
    • Proven ability to manage and prioritize a product backlog effectively
    • Excellent communication skills with the ability to engage both technical and non-technical stakeholders
    • Strong organizational, time management, and prioritization skills
    • Analytical mindset with strong problem-solving capabilities
    • Ability to influence and lead without direct authority

    Preferred Qualifications

    • Experience in wholesale distribution or similar industries
    • Familiarity with tools such as Azure DevOps and Confluence
    • Experience with multi-tenant eCommerce platforms
    • Exposure to Salesforce-based site development

Job Tags

Contract work, Temporary work

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