Leverage your customer service expertise and provide billing support to a Company's Spanish or French speaking customers, all from the comfort of your own home!
About Parkes & Co. Parkes & Co. connects small call center companies, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Parkes & Co. provides the clients, you provide the service. YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you're the boss.
What To Expect: What's Needed to Provide Customer Support for this Client - Assisting Spanish or French speaking customers - Assisting callers with billing, support or technical inquiries - Determining offerings customers are missing - Making upgrade and add-on service recommendations - Ensuring First Call Resolution (FCR) and complete Customer Satisfaction (VOC) - Coding sales accurately and completely
What It Takes To Succeed: Must-Have Qualities and Capabilities - Familiarity with company processes and policies - Clear, confident and professional communication skills to build trust and rapport - Understanding of "client call flow" - Quick-thinking management of client needs - Assertiveness to promote additional products and services - Empathy and a sincere desire to assist and prioritize the customer - Tenacity to understand and deliver on customers' needs
Education Necessary: No degrees necessary - great work from home opportunity for anyone who is ready to start a business and be their own boss.
What You'll Be Doing: Providing great inbound, billing customer service calls.
What You Need To Get Started: - Apply - A Computer - High Speed wired Internet (No WiFi) - Phone with headset - Pass a background screening
This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Parkes & Co.
Stride 2 Hire Staffing Agency...ENTRY LEVEL POSITION *Must be 15 years of age or older to apply* We're looking for an individual with a passion for creativity, social media, marketing, and community building. Applicants should be an enthusiastic individual eager to share our story and our success...
...Description Overview We are seeking a dedicated and knowledgeable Water Treatment Specialist to join our team. The ideal candidate will... ...data collection methods and analysis relevant to water quality management. Familiarity with logic controllers used in automated water...
Job Description Job Description Billing and Accounts Receivable Clerk Position Summary The part-time Accounts Receivable (AR) Billing Clerk is an hourly position responsible for communicating with stakeholders, generating accurate invoices, maintaining billing...
...Virginia-Certified Part-Time Physics Instructor Virtual Virginia (VVA) seeks a Virginia... ...maintaining open communication with parents, schools, students, and VVA administrators.... ...policies outlined in the Virtual Virginia Teacher Handbook and by VVA administration, and maintaining...
...Job Description Job Description Modern Laws Legal Clinic provides accessible, limited-scope family law services to clients who... ...to afford the full representation of an attorney. As a Law Student Intern within the Clinic, you will gain hands-on experience under...