Job Description
LOGISTICS COORDINATOR – IMPORT/EXPORT
Job Summary:
The Logistics Coordinator – Import/Export is a full-time entry-level position supporting the Operations teams in air and ocean transport. Responsibilities include all aspects of transportation, including communication with the office/agent, customs, and the client. Ensures quality follow-up of import/export shipments; communicates thoroughly both internally and externally.
Essential Duties & Responsibilities:
• Create and process ocean/air import/export documents.
• Coordinate and arrange shipping freight with our Overseas and US agents and partners.
• Track cargo from origin to the final destination; check shipment status, PODs and charges, follow up shipments for final ETA date.
• Provide exceptional Customer Service.
• Communicate with Airlines/Steamship lines.
• Create invoices.
• Process/arrange payments.
• Support and maintain the Quality System (ISO) by working closely with management, sales, and/or operations to ensure goals and objectives are met with regard to the function(s) of this position.
• Ensure adherence to procedures for any issues of non-conformance that could or do directly affect the success of the Quality System.
• Other duties as assigned.
Desired Skills and Expertise:
· Enthusiastic, positive, and internally driven with a sense of urgency and a “whatever-it-takes” attitude.
· Commitment to excellent customer service, supporting both external and internal customers, utilizing effective communication and follow-up skills.
· Excellent oral, written and interpersonal communication skills.
· Focused attention to detail and strong organizational skills.
· Ability to work under time constraints using time management and organization skills, adjusting priorities based on workload or direction from customer or management.
· Good working knowledge of Microsoft Office, with proficiency in Excel, Word, and Outlook; ability to learn various computer programs including freight forwarding software.
Qualifications:
· Experience in international logistics operations and customer service is desired but not essential.
· Minimum high school diploma or GED.
· Candidates must be legally eligible to work in the US.
Company Description
Established in 1965 in Stuttgart, Germany, EMO Trans has been on a path of continued expansion and success for over 50 years. Now with over 100 EMO Trans offices in 24 countries and 250+ network offices in 120 countries covering 6 continents, our solid infrastructure ensures that we can deliver exceptional logistics services to customers large and small.
We are a multi-national privately owned company, deeply invested in understanding and internalizing the needs and goals of our customers. Our goal is to forge partnerships, ensuring that we are able to facilitate the most efficient, effective supply chain solutions possible. Global Logistics is what we love doing. Some of our customers have been with us for decades, they have stayed because they recognize that beyond rate tariffs and automated processes, the relationships we build add value.Established in 1965 in Stuttgart, Germany, EMO Trans has been on a path of continued expansion and success for over 50 years. Now with over 100 EMO Trans offices in 24 countries and 250+ network offices in 120 countries covering 6 continents, our solid infrastructure ensures that we can deliver exceptional logistics services to customers large and small.\r\n\r\nWe are a multi-national privately owned company, deeply invested in understanding and internalizing the needs and goals of our customers. Our goal is to forge partnerships, ensuring that we are able to facilitate the most efficient, effective supply chain solutions possible.\r\n\r\nGlobal Logistics is what we love doing. Some of our customers have been with us for decades, they have stayed because they recognize that beyond rate tariffs and automated processes, the relationships we build add value.
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