Job Description
Location: CA-San Jose, 485 N 1st Street, San Jose, CA 95112, USA
Pay or shift range: $97,740 to $111,740 per year.
Description
The Crisis Program Supervisor is responsible for the daily operations of the program, including supervision of counselors, staffing and scheduling, and upholding high standards of work with children and families. The Crisis Program Supervisor is a strong role model for implementing Seneca’s model in direct care work with children.
ABOUT THE WELCOMING CENTER
The Welcoming Center is a nurturing, home-like receiving facility dedicated to supporting children and youth in Santa Clara County who face the challenges of placement disruption. Our multi-disciplinary team offers safety, care, comfort, and therapeutic support around the clock, ensuring that young people receive the immediate attention they need, 24/7. We serve young individuals who have recently been removed from their homes, are returning after an elopement, or have experienced a sudden loss of placement. Upon arrival, children and youth are greeted by empathetic and well-trained therapists and counselors. These professionals create a calm and stable environment, carefully assessing each individual's unique needs while working to secure appropriate placement.
ABOUT SENECA
Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.
Responsibilities
Provide direct supervision (individual and group supervision), support, and training to counselors.
Nurture and sustain a positive team culture that centers values of anti-racism and anti-oppression.
Perform the following personnel functions: interviewing, hiring, supervision, training, and evaluation.
Lead and participate in the review of policies, practices, and data through a lens of anti-racism to ensure equitable outcomes for youth and families and equitable opportunities for staff.
Develop and manage shift schedules to ensure adequate day-to-day staffing for the safe and effective operation of the center.
Remain knowledgeable of all clients and ensure appropriate safety planning for all.
Respond to crises and provide consultation as needed.
Understand the terms and conditions of program contract and implement strategies for tracking and reporting all required data.
Review, provide feedback, and approve documentation of supervisees to ensure compliance and expected billing.
Participate in weekly supervision with the Assistant Director and weekly manager’s meetings.
Coordinate with the management team to plan ongoing staff training.
Coordinate with the management team to interview, hire, and retain staff.
Participate fully in site-wide initiatives, projects, and plans.
Provide on-call response as part of a multi-disciplinary team.
Qualifications
Education/Experience Requirements:
Master’s degree in social work or a related subject area.
Bachelor’s degree and 3 years of experience providing direct services to clients.
Strong writing, organizational, presentation and computer skills.
Ability to work as part of and facilitate the development of a multi-disciplinary team.
Supervisory experience preferred.
At least 21 years of age.
TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements.
Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy.
Schedule
Monday - Friday
4:00 PM - 12:00 AM
Starting at $97,470 - $111,740 per year
Actual salary dependent on creditable experience above the minimum qualifications
Salary increases each year
$4,000 salary increase upon licensure
Additional compensation provided upon passing a bilingual language proficiency exam
Comprehensive employee benefits package:
Medical, dental, vision, chiropractic, acupuncture, and fertility coverage
Short and long-term disability, family leave, and life insurance
Partially paid premiums for dependents
Employer-Paid Assistance Plan
5 weeks of flexible paid time off, 11 paid holidays, and 14 paid school break days
Abundant promotional opportunities across California and Washington
Specialized training and development opportunities
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Job Tags
Contract work, Temporary work, Immediate start, Monday to Friday, Flexible hours, Shift work